WIN FRIENDS

Relationships are the most important thing you have in this life!  Take an active role in learning how to make each of your relationships better.

Your mentors can help you in this area, since in many instances they have been where you are, and they are where you want to be.

Reading is also a vital way to enhance your relationships….not only the reading itself, but the application of what you have read.

One of the greatest books you will ever read on working with people is Dale Carnegie’s book “How To Win Friends and Influence People”

Some excerpts from this work:

FUNDAMENTAL TECHNIQUES IN WORKING WITH PEOPLE:

Principle One – Don’t criticize, condemn or complain

Principle Two – Give Honest and sincere appreciation

Principle Three – Arouse in the other person an eager want

SIX WAYS TO MAKE PEOPLE LIKE YOU:

Principle One – Become genuinely interested in other people

Principle Two – Smile

Principle Three – Remember that a person’s name is to that person the sweetest

and most important sound in any language

Principle Four – Be a good listener…encourage others to talk about themselves

Principle Five – Talk in terms of the other persons interests

Principle Six – Make the other person feel important and do it sincerely

HOW TO WIN PEOPLE TO YOUR WAY OF THINKING:

Principle One – The only way to get the best of an argument is to avoid it

Principle Two – Show respect for the other person’s opinions

Never say, “You are wrong.”

Principle Three – If you are wrong, admit it quickly and emphatically

Principle Four – Begin in a friendly way

Principle Five – Get the other person saying, “Yes, Yes” immediately

Principle Six – Let the other person do a great deal of the talking

Principle Seven – Let the other person feel that the idea is his or hers

Principle Eight – Try honestly to see things from the other person’s point of view

Principle Nine – Be sympathetic with the other person’s ideas and desires

Principle Ten – Appeal to nobler motives

Principle Eleven – Dramatize your ideas

Principle Twelve – Throw down a challenge

BE A LEADER – A LEADER’S JOB OFTEN INCLUDES CHANGING YOUR PEOPLE’S ATTITUDES AND BEHAVIORS. SOME PRINCIPLES TO HELP:

Principle One – Begin with praise and honest appreciation

Principle Two – Call attention to people’s mistakes indirectly

Principle Three – Talk about your own mistakes before criticizing the other person

Principle Four – Ask questions instead of giving direct orders

Principle Five – Let the other person save face

Principle Six – Praise the slightest improvement and praise every improvement

Be “hearty in your approbation and lavish in your praise.”

Principle Seven – Give the other person a fine reputation to live up to

Principle Eight – Use encouragement – make the fault seem easy to correct

Principle Nine – Make the other person happy about doing the thing you suggest

REMEMBER IT TAKES TIME TO DEVELOP QUALITY RELATIONSHIPS….IN FACT TIME IS THE MOST IMPORTANT FACTOR.  HOWEVER, IF YOU LEARN AND APPLY THESE PRINCIPLES YOU WILL ENJOY MAXIMUM RETURNS ON YOUR TIME.